Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Motexa (“we,” “us,” “our”) collects, uses, shares, and safeguards personal information when you visit https://motexa.us (the “Site”) or make a purchase.

Quick links: Notice at Collection · Your Privacy Choices / Do Not Sell or Share

1. Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, we will post the updated version on this page and update the “Last Updated” date. We encourage you to review this page periodically.

2. Information We Collect

We collect certain types of personal information in order to operate our website and provide our services.

Personal Details

Name, email address, phone number, shipping address, and billing address.

Order & Payment Metadata

Products purchased, order history, payment confirmation, and transaction details. Payment information is securely processed by third-party payment providers. We do not store full credit card numbers.

Account Information

Usage Data

Device information, browser type, IP address, pages visited, and interactions with our website collected through cookies and analytics tools.

3. How We Use Personal Information

We use personal information to:

• Process and deliver orders
• Provide customer service and order support
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Prevent fraud and maintain account security
• Send marketing communications (only with your consent, and you may unsubscribe at any time)

4. Sharing & Disclosure

We share personal information only when necessary to operate our business.

Service Providers

We work with trusted service providers such as Shopify (e-commerce platform), payment processors, fulfillment providers, shipping carriers, and analytics partners. These providers process data according to their own privacy policies and contractual obligations.

Legal Compliance

We may disclose information if required by law, regulation, legal process, or government request, or to protect our rights, security, and users.

We do not sell personal information for monetary compensation. In some jurisdictions, certain advertising data sharing may be considered a “sale” or “sharing.” Users may opt out through available privacy controls.

5. Cookies & Similar Technologies

Our website uses cookies and similar technologies to:

• Enable website functionality
• Remember shopping cart and preferences
• Analyze site performance
• Improve user experience

You may manage cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When information is no longer required, we securely delete or anonymize it.

7. Security

We implement industry-standard security measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of targeted advertising or data sharing
• Limit certain uses of sensitive personal information (where applicable)

To submit a privacy request, please contact us using the email below. We may need to verify your identity before processing requests.

9. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a minor has provided personal data, please contact us and we will promptly remove the information.

10. International Data Transfers

Your information may be processed in the United States or other jurisdictions where our service providers operate. Where required, appropriate safeguards are implemented for international data transfers.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

📧 Email: farrowxalberto@gmail.com

🌐 Website:
https://motexa.us

We typically respond within 1–2 business days (Monday–Friday).

Summary

Motexa is committed to transparent and responsible data practices. We aim to provide clear information about how personal data is used and offer users control over their privacy preferences.

Motexa Official Store
Bicycle Accessories & Cycling Gear
https://motexa.us